New Life Church (Suffolk) and all its projects take your privacy seriously and will only use your personal information to provide details regarding the services we provide or the actual services themselves as you have requested from us.

We do not pass your details onto any other charities or organisations, all information is stored securely, and your details are deleted as soon as you longer need us.

However, we would like to be able to contact you from time to time with details of our special events – if you consent to us contacting you for this purpose please call us on 01449 774000 or email us at

Who are we?

New Life Church (Suffolk) is a registered Christian charity (No. 1074780) based in Stowmarket, dedicated to making a difference in the community. We manage and run numerous community projects, including (but not limited to) The Stowmarket and Area Foodbank, Rhyme Time, Youthbase, New Life Care, New Life Family Church, Kids’ Church, Coffee Connections and community Fun Days.

How do we collect information from you?

We obtain information about you when you visit our website, access our foodbank app, contact us via Facebook, email, phone or in person and when you are referred to us for specific support such as a food parcel or a New Life Care referral.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address and information regarding what pages you have accessed and when on our website and/or app. If you make a donation online your card information is not held by us, it is collected by our third-party processors – “Kind link” – who specialise in secure online giving to charities.

Our full data protection policy can be accessed and explains when and why we collect personal information about people who visit our website, app or contact us regarding a project we manage, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website/app you are agreeing to be bound by this policy.

Any questions regarding our data protection policy and this privacy statement should be sent by email to, or call us on 01449 774000.